I actually strongly usually do not choose to fly with American Airways ever once again, their buyer service is Terrible!!! I was with a flight on Monday from Miami, Florida to Norfolk, Virginia and had to worst lay in excess of. Why on earth do I must fly to Ny to return to Virginia. My battle was suppose to leave Miami Intercontinental to Laguardia at 5pm. The flight was to get started on boarding at four:30pm they usually created an announcement that their could well be a 15 moment delay And that i went towards the counter to check with the consultant if I used to be intending to make my connection and she or he told me I might be fine. The explanation I checked on my connection was due to the fact my lay in excess of wax only fifty eight minutes. We’ll we boarded the flight so I assumed I can be good to catch my link bug which was so we sat to the airplane for over and hour though they fixed the many needed to take care of. They didn't give any one the chance to attempt to make alternate vacation which was Definitely Erroneous. I was in Miami for my brother’s funeral due to the fact Thursday. My husband will work two position and he had to choose off from function Thursday, Friday and Monday from the two Careers. I also had to acquire off myself. The flight finally took off and I missed my connection.
Good afternoon This is certainly my next practical experience with AA. The same time final I went thru the exact same circumstance with my luggage.
One thing I couldn’t understand is how your letter indicated that amounts for quick use might be honored In case the receipts ended up very clear and legible. How could my $forty six cab ride through the Embassy Suites to Wal-Mart not be legible? I only obtained adequate to address my toiletries at Wal-Mart.
We not too long ago, these days the 24th, returned from a trip to Cancun/Rivera Maya area and could not recognize that when are baggage was been given on our departing flight from DFW on March nineteenth, that one of our luggage was absolutely ruined on The within by someone in terminal D right after it absolutely was checked in. Who would be accountable for doing this an American personnel or the TSA? An individual has stolen a blue sapphire faced view, and my our own, 1979 School of Pharmacy ring, which experienced a sizable diamond mount in it.
Flt 1999 from FLL on11-22-fifteen was a large number. Was delayed due to the fact all baggage was not loaded due to rain,then the baggage was loaded improperly, we taxied back again for the terminal, fastened the luggage and after that we would have liked fuel due to the fact we were being delayed. We waited for someone to come to unlock the gas tank(that method) for a minimum of 40 mins.
However resulting from weather I was unable to get out of the tri towns on time this earlier week. Nevertheless I am quite pissed off with American Airways purchaser service.
.Stephanie,a supervisor was quite impolite and the opposite agent told me ifI wished to go t oMonterey previously I should really take a taxi.the agent did not gave me the seats that Unique assistant experienced offered me as a consequence of my incapacity Ifound soon after my 3rd endeavor Darlene
I'm 77 yr aged I plan this wonderful trip with my daughter to indicate her our heritage in Chile, we paid out Virtually $3000.00, we flew to South The united states Chile on 12/27-01/06/2016, then the nightmare started the fly from Miami to Santiago scl , we seat within the runway for 2 hrs due to baggage delayed, the pilot explained it absolutely was problem with not ample worker to load the plane AA957 with luggage. then our seats difficulty: seat 41A , my daughter Tv set was damaged, my seat 41B my arms have been damaged, wouldn’t shift up, so and Once i really need to visit the lavatory I couldn’t stand up, considering that I've Diabetes I must check out the toilet that may be why I took the end seat Once i made an effort to climbing above the arm I Lower my leg and was bleeding. I inquire the flight attendant for help, she was no help at all. my daughter tried to help me by climbing more than me because we couldn’t get any help. she slip and fell on each arms wanting to climb more than me and bruised the inside of her legs genuinely terrible. We now have pics of her leg and my leg look like elephant ft, allow me to let you know it hurt so poor I cried with the suffering, The full two weeks in Chile I had to get sneaker 1 measurement even larger due to the fact my ft were so swollen and my daughter couldn’t wear her bathing accommodate due to the fact The within of her leg ended up all bruised up.
traveling from Miami to Lima on Saturday March 21 regardless if I reserve the seats in advance I got the last row on the appropriate facet through the window and the seat didn't shift earning my flight complicated ., on how back on flight # 918 the service was worst. in the check in I needed to open my suit conditions to even up the weigth . After i present to buy the 3 more lbs they try to cost me $ a hundred and eighty.00per go well with circumstance. keeping away from to pay for $ 480.00 I had to go on he floor to move close to my belongins ,I had to return to the counter since out seats ( we were # ten on line at sign in ) had been separates, after that we had to help keep going for walks about the gates as the counter staff by no means gave us the gate amount, ( when i inquire regarding the gate facts to a different amercian ailines worker in gate 26 he pointed into the gate screan ) this time the seats felt smaller sized that typical , the food items was awful, the bread was so hard , the lettuce to the salad glimpse old , I returned the food stuff precisely the same way which i acquired it, the light turns off although im looking at severeal instances which i experienced to help keep my finger on the switch to continue looking at right after five awful hours I received on the summary that I wont travel on American Airways yet again
I love AA but be sure to ensure they ensure things such as the leisure and also other items are carefully checked…..especially for the prolonged haul.
06/18/16 – Are actually a faithful, Repeated flyer shopper for over 30 several years. I h ave under no circumstances noticed these weak more tips here consumer service and apathetic attitudes from AA workers. At present sitting down at Miami Worldwide, on a transparent sunny saturday morning, touring with two young children wanting to get to Asheville on your Airways (file locator: WCEARA), but our flight to Charlotte was instantly delayed, producing us to overlook our flight to Asheville, all other flights are total, we were despatched BACK through safety for the reason that your employees for the gate couldn’t (or wouldn’t), help us (which was fun), then had to run back again Right before we could get towards the ticket counter as the flight departure was bumped back again up!
I used to be overcharged for a third bit of luggage on a world vacation United states to Uruguay. I've experimented with making use of the website email to try to get a refund; no response.
What I choose to question from American Airways is are you able to fellas remember to waive this cost for us. I do know I called in currently and paid the various, but in case you fellas can remember to help us out, that may suggest lots for our spouse and children in this vacation.
Speaking using an American Airlines consultant is a obstacle. Did you go through the exact same problem or was you working experience greater that many. Share your ideas with us.